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Documentation
Frequently asked questions
Wander works seamlessly in all modern browsers that adhere to common web standards. For the best user experience, we recommend using Opera, Safari, Chrome, Edge, or Firefox.
Yes, you can find everything in our extensive documentation.
To create a new password, go to the Forgot Password option on the login screen.
You can request an account by sending an email to the helpdesk. Please include the following information: institution, position, surname, first name, and email address.
Changes to access and rights can be requested by your team leader. This can be easily done by emailing the helpdesk.
Yes, this is possible. You can request a temporary account by sending an email to the helpdesk.
Contact our helpdesk and provide a clear description of the actions you performed when the error message appeared, including the error code you received.
The more details you provide, the faster we can analyze the problem. Therefore, always include a clear description of the problem, any error messages, and, if possible, include screenshots.
First, check your internet connection and restart your computer. Still no connection? Then contact the helpdesk or call +32-3 265 49 71.
Do you also want to search less and find more?
Because that's what we make possible at Wander, with smart software and people who know how to search and find.
